Iowa now is one of seven states, plus the District of Columbia, where people can replace a lost Social Security card online.
Social Security Administration spokesman B. J. Jarrett says in order to serve the public, the SSA needs to take advantage of emerging technologies.
"We want to be able to provide services and provide benefits to folks the way they want to receive them," says Jarrett. "A lot of folks, and not just young people, but a lot of middle aged and older folks, are online now. So we want to meet them where they're at."