FBI

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What do parents of teenagers and an FBI special agent have in common? Negotiation is key to the job. Chris Voss, author of Never Split the Difference: Negotiating As If Your Life Depended On It, says the difference between high stakes international intrigue and a typical contentious daily interaction is smaller than you think.

“The difference between hostage negotiations and business negotiations is really only the stakes. I like to say, ‘Take the guns out of a typical bank robbery with hostages, you got a typical Monday morning staff meeting with the boss.’”

Ben Kieffer looks back on conversations from 2012 with Iowans who have fascinating or unusual jobs.  These individuals discuss the cool, unique and sometimes scary aspects of their professions.

Sometimes we tend to think of the FBI as America’s police force, but the bureau’s primary mission is actually secret intelligence. Host Ben Kieffer talks about the history of the FBI with award-winning author Tim Weiner and his new book Enemies: A History of the FBI. Later, Ben talks with Jim McMillan, a special agent stationed in the Quad Cities, about the facts and fiction behind being an agent.