Iowa Department of Human Services officials say Iowa’s Medicaid system has transitioned into private management with no major systematic problems. But members of the Senate Human Resources Committee say they’re hearing about serious issues from their constituents.
Senate Democrat Bill Dotzler of Waterloo says these problems stem from a lack of consistency among the companies now managing Medicaid.
"You're not hearing what we're hearing, it's not all roses," says Dotzler. "It is systemic and it's across our districts from senator to senator."
Senators say some of those on Medicaid are experiencing issues with transportation, overly burdensome requirements, and poor communication.
The system has been privately managed since April 1st.