Aarti Shahani

Aarti Shahani is a Tech Reporter on NPR's Business Desk. Based in Silicon Valley, it's her job to cover the biggest companies on earth. In her reporting, she works to pinpoint how economies and human relationships are being radically redefined by the tech sector.

Shahani has an unconventional path. Journalism is her second career. Before it, she was a community organizer in her native New York City, helping prisoners and families being deported from the U.S. She loves learning from brilliant, intense people — be they the engineers who are building self-driving cars, or the jailhouse lawyers filing laser-sharp habeas petitions.

Shahani received a Master in Public Policy degree from Harvard's Kennedy School of Government, with generous support from the University and the Paul & Daisy Soros fellowship. She has a bachelor's degree from the University of Chicago. Her reporting has been honored with awards from the Society of Professional Journalists, a regional Edward R. Murrow Award, and an Investigative Reporters & Editors Award.

She finds Northern California to be a beautiful and jarring place — and she hopes one day to understand its many contradictions.

Copyright 2016 NPR. To see more, visit http://www.npr.org/.

ROBERT SIEGEL, HOST:

For the most part, the tech industry did not support President-elect Trump. But he won, and now Trump is convening a technology summit this afternoon in New York City, and expects Silicon Valley leaders will be there.

One of the industry's luminaries — Bill Gates, founder of Microsoft — was already at Trump Tower Tuesday. He seemed to suggest Trump and the industry will reach an accommodation.

Editor's Note: This story contains images and language that some readers may find disturbing.

Mark Zuckerberg — one of the most insightful, adept leaders in the business world — has a problem. It's a problem he has been slow to acknowledge, even though it's become more apparent by the day.

Since Donald Trump's election victory, Facebook CEO Mark Zuckerberg has come out not once, but twice, to address the issue of fake news, inaccurate or simply false information that appears on the Web in the guise of journalism.

Mark Zuckerberg says the notion that fake news influenced the U.S. presidential election is "a pretty crazy idea."

In 2016, the polls got it wrong. They failed to predict that Donald Trump was winning key battleground states. But a startup in San Francisco says it spotted it well in advance, not because of the "enthusiasm gap" — Republicans turning out and Democrats staying at home. Instead, the startup Brigade's data pointed to a big crossover effect: Democrats voting for Trump in droves.

The company built an app that asks a simple question: Which candidate are you going to vote for?

Cybersecurity has plagued this presidential election like no other in U.S. history. Earlier this week, the Obama administration indicated its plans to retaliate against Russia, in some way, for cyberattacks. Hacking came up, again, in the final presidential debate. Yet neither candidate is offering a roadmap for what to do on aggression, or how to handle foreign hackers.

There is a startup in the love industry that promised to help people find real relationships — not just sex. But, as with so many things in love, it didn't go according to plan. The app became yet another hookup app. Today, after 10 months of soul-searching, the startup is making a very public commitment to change.

It's called Hinge, and it's based in Manhattan's Flatiron District. Back in January, it was coming to grips with a crisis.

In Mountain View, Calif., a couple of miles down the road from Google, there's a new pizza shop. Only instead of a dozen blue-collar workers pouring marinara sauce, Zume Pizza has — you guessed it! — robots and algorithms running the show.

Their job is to solve a familiar problem: It's game night. You order pizza for you and your buddies. It arrives later than you'd hoped, aaaand it's cold.

"Pizza is not meant to sit in a cardboard box, ever," Zume co-founder Julia Collins says. "The best pizza you ever had came right out of the oven."

Think before you post.

That's not the message you typically get from Internet companies. The ethos on Facebook, Twitter and Instagram is to (over) share. But Nextdoor, a social network, has decided to block users from publishing certain posts, specifically when they appear to be racial profiling.

A techie tackles race

Talking about race and racial profiling does not come naturally to Nirav Tolia, the CEO of Nextdoor. And yet, he's doing it anyway.

Now here's a political endorsement you might not expect.

Hillary Clinton is the candidate who set up a private email server and was — in the words of the director of the FBI — "extremely careless" in how she handled classified information.

And her campaign and the Democratic Party just got hacked. Yet, prominent leaders in the cybersecurity industry are coming out in favor of Clinton for president.

The scene is something you just can't make up.

Copyright 2017 NPR. To see more, visit http://www.npr.org/.

RENEE MONTAGNE, HOST:

Marissa Mayer will go down in history as the last CEO of Yahoo. The great Internet pioneer is having its core business auctioned off to Verizon. When Mayer came on board four years ago, Yahoo was in a critical, make-or-break moment. It needed a decisive leader.

But in interviews with Mayer and people who worked with her, a different truth emerges: The CEO treated Yahoo more like a think tank than a sinking ship.

Copyright 2016 NPR. To see more, visit http://www.npr.org/.

In the wake of last week's shootings, Facebook has seen a significant spike in flagged content, with users calling out each other's posts as racist, violent and offensive, according to Facebook employees, who say the company is having a very hard time deciding who is right or how to define hate speech.

Unpublished, and re-published

This weekend in Orlando, Fla., families are burying their loved ones — the people gunned down at Pulse nightclub. There are many different ways to grieve death. Sadness, remorse, rage. And then there's pure love.

If such a thing is possible, Daniel Alvear embodies it — in his feelings for his daughter, who died that night in Orlando, and for her killer.

The lawyer representing Uber drivers in the historic settlement — which could total as much as $100 million — is under attack. Critics and even the judge in the case say attorney Shannon Liss-Riordan may not be fighting hard enough, and that she may be accepting too little for the drivers. Liss-Riordan disagrees, and to prove her pure intentions, she is reducing her fees.

A Weak Settlement?

The last couple of weeks have not been pretty.

There is a scandal rocking the financial industry — or we should say, a small but important part of that industry: online lending.

The message from Google's developers' conference is clear: The company is prepared to take on competitors as well as regulators.

CEO Sundar Pichai and his team were flexing. Big time.

Through a litany of product announcements at the so-called I/O annual conference in Mountain View, Calif. — messaging apps, a personal virtual assistant and a voice-controlled speaker that connects you with it -- the company basically said:

Copyright 2016 NPR. To see more, visit http://www.npr.org/.

Updated at 2:36 p.m. ET with an editor's note at the end of the story.

Sometimes you call an Uber, and what you thought would be an $8 ride is going to be two, three, even four times more — the result of greater demand brought on by a blizzard, or a baseball game. Whatever the reason, surge pricing is not fun.

It turns out Uber is working to fix it — or, should we say, end it. The move likely will be great for riders, but not for drivers.

Hunting For Surge

Copyright 2017 NPR. To see more, visit http://www.npr.org/.

LOURDES GARCIA-NAVARRO, HOST:

A 13-year winning streak ended yesterday. Apple reported a big drop in revenue compared to the same quarter last year. That hasn't happened since 2003. And the reason is iPhones just aren't selling like they used to. NPR's Aarti Shahani reports.

Copyright 2016 NPR. To see more, visit http://www.npr.org/.

Updated at 12:24 p.m. ET, with Facebook statement

An 18-year-old woman in Ohio is being charged with kidnapping, rape, sexual battery and a variant of distributing child pornography.

What led to this extraordinary list of alleged crimes? Live-streaming the alleged rape of her 17-year-old friend.

Prosecutors say Marina Lonina broadcast the incident on the Twitter-owned app Periscope. Lonina claims through her lawyer that she live-streamed the alleged rape because she was trying to get the man to stop.

Mark Zuckerberg has laid out a 10-year master plan for Facebook. It's bold. It's savvy. And it glosses over a key detail: the dark side of making the world more connected.

The Internal Revenue Service says it's seeing a surge in phone scams. More than 5,000 victims have been duped out of $26.5 million since late 2013. It's hard to know what exactly con artists are thinking when they target their victims. But now, we know what they are saying.

Before we get started, keep this in mind: The IRS says it doesn't call about outstanding taxes without first mailing you a bill.

Copyright 2016 NPR. To see more, visit http://www.npr.org/.

The FBI says it has gotten into the iPhone used by one of the San Bernardino shooters in California, so prosecutors have dropped their case trying to compel Apple to do it. But the controversy is far from over. Local prosecutors across the country have iPhones that they would like to unlock, and they want to know if the FBI will use its master key to help.

Editor's Note: This article has been updated to reflect the news that the federal judge has granted the government's request for a delay in the case, giving the FBI time to test a new method of cracking the iPhone without Apple's help.

Pages